Returns & Exchanges Policy
At Yalon Swarovski, we want you to be completely satisfied with your purchase. If you are not entirely happy with your fashion items, you may return them within 14 days of receipt for a refund or exchange, provided they are in their original condition and packaging.
Initiate the Request
Contact our customer service team via email or our online portal with your order number and the reason for the return.
Prepare the Package
Securely pack the items in their original Swarovski packaging, ensuring all labels and protective films remain intact.
Ship the Item
Send the package back to our logistics center using a trackable shipping method to ensure its safe arrival.
Quality Inspection & Refund
Once received, our team will inspect the items and process your refund or exchange within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing